Hyundai Tucson Owners & Service Manuals

Hyundai Tucson: Remote Smart Parking Assist (RSPA) / Remote Smart Parking Assist Malfunction and Limitations

Remote Smart Parking Assist malfunction

Remote Smart Parking Assist check

When Remote Smart Parking Assist is not working properly, the "Check Parking Assist" warning message may appear on the infotainment system screen. If the message appears, stop using Remote Smart Parking Assist, and have the vehicle inspected by an authorized HYUNDAI dealer.

Remote Smart Parking Assist canceled

When Remote Parking Assist is operating, the function can be canceled, and the "Parking Assist Canceled" warning message may appear on the infotainment system screen. Other messages may appear depending on the given situation. Follow the instructions provided while parking your vehicle with Remote Parking Assist. Always look around and pay attention when using Remote Smart Parking Assist.

Remote Smart Parking Assist standby

The "Parking Assist Conditions Not Met" message may appear on the infotainment system screen if:

  • Parking/View () button has been pressed and held. After a while, press and hold the Parking/View () button again to see if Remote Smart Parking Assist operates.
  • The smart key's battery is low. Check the battery and replace it if needed.

Limitations of Remote Smart Parking Assist

In the following circumstances, the use of Remote Smart Parking Assist may be limited, there may be a risk of collision, or Remote Smart Parking Assist may turn off. You may have to park your vehicle or drive away from the parked location without using this function.

  • An object is attached to the steering wheel.
  • Your vehicle has snow chains, spare tire, or different size wheels installed.
  • Tire pressure is lower or higher than the standard tire pressure.
  • Your vehicle is loaded with cargo longer or wider than your vehicle or a trailer or hitch mounted carrier is connected to your vehicle.
  • There is an issue with the wheel alignment.
  • Your vehicle is leaning severely to one side.
  • Your vehicle is equipped with a trailer hitch.
  • The license plate is installed in a location different from the intended location.
  • There is a person, animal, or object above or below the ultrasonic sensor when Remote Smart Parking Assist is activated.
  • The parking space is narrow, curved or angled.
  • There is an obstacle such as person, animal, or object (trash can, bicycle, motorcycle, shopping cart, narrow pillar, etc.) detected near the parking space.
  • There is a circular pillar or narrow pillar, or a pillar surrounded by objects such as fire extinguisher detected near the parking space.
  • The road surface is bumpy (curbstone, speed bump, etc.) or slippery.
  • The parking space is near a vehicle with higher ground clearance or a larger vehicle such as truck.
  • The parking space is inclined.
  • There is a heavy wind.
  • Remote Smart Parking Assist is operating on uneven roads, gravel roads, bushes, etc.
  • The weather is very hot or cold.
  • The ultrasonic sensor is covered or blocked with snow, water, or dirt.
  • A wireless transmission device operates near the ultrasonic sensors.
  • An ultrasonic sensor with a similar frequency is near your vehicle.
  • A sensor has been damaged or scratched by a sharp object.
  • When the ultrasonic sensor cannot detect the following objects:
    - Narrow or slim objects such as ropes, chains, or small poles
    - Objects less than 40 inches (100 cm) in height and narrower than 6 inches (14 cm) in diameter
    - Objects that tend to absorb sensor frequency such as clothes, spongy material, or snow
    - Pedestrians, animals, or objects that are very close to the ultrasonic sensors

Remote Smart Parking Assist may not operate normally under the following circumstances:

Parking on inclines

Operate Remote Smart Parking Assist manually on inclines.

Parking on uneven road

Remote Smart Parking Assist may cancel when your vehicle slips or cannot move due to road conditions such as pebbles or fragmented stones.

Parking behind a truck

Do not use Remote Smart Parking Assist around vehicles with higher ground clearance such as bus or truck, etc. The other vehicle may not be detected and may cause a collision.

Parking near a pillar

Remote Smart Parking Assist performance may be reduced when there is a narrow object, pillar (e.g. circular shaped or edge of a square shaped pillar, etc.), or pillar surrounded by objects such as fire extinguisher near the parking space.

Parking in a parking space with a vehicle on one side only

If Remote Smart Parking Assist is used, when parking in a parking space with a vehicle only on one side, your vehicle may cross the parking marking on the opposite side of the parked vehicle.

Parking in angled spaces

Remote Smart Parking Assist cannot park your vehicle in angled or diagonal spaces. Even if your vehicle can enter the parking space, do not use Remote Smart Parking Assist because the function does not operate normally.

Parking in snow

Snow may interfere with sensor operation, or Remote Smart Parking Assist may cancel if the road is slippery where you are parking.

WARNING

You are responsible for parking and exiting safely when using Remote Smart Parking Assist. Make sure there are no pedestrians, animals, or objects around the vehicle when using Remote Smart Parking Assist.

To prevent serious injury or death:

  • When using Remote Smart Parking Assist, stay out of the path of your vehicle.
  • A collision may occur if a pedestrian, animal, or object are in the blind spot area of the sensors or are very close to the sensors.
  • A collision may occur if a pedestrian, animal, or object suddenly enters the path of your vehicle while Remote Smart Parking Assist is operating.
  • Do not use Remote Smart Parking Assist under the influence of alcohol.
  • Do not let children or other people use the smart key.
  • Do not use Remote Smart Parking Assist continuously for a long time. It may adversely affect Remote Smart Parking Assist performance.
  • Remote Smart Parking Assist may not operate normally if your vehicle needs wheel alignment adjustment such as when your vehicle tilts to one side. Have the vehicle inspected by an authorized HYUNDAI dealer.
  • Noise may be heard when Remote Smart Parking Assist is braking or when the brake pedal is depressed.
  • Remote Smart Parking Assist may suddenly brake to help avoid a collision.
  • Only use Remote Smart Parking Assist in parking spaces large enough for your vehicle.
  • If the 3rd stage warning (continuous beep) of Forward/Backward Parking Distance Warning sounds while Remote Smart Parking Assist is operating, it means the obstacle detected is close to your vehicle and Remote Smart Parking Assist temporarily stops operating.
  • Do not use Remote Smart Parking Assist when under the influence of alcohol.
  • Do not let children or other people to use the smart key.
  • If Remote Smart Parking Assist is used continuously for a long period, it may adversely affect Remote Smart Parking Assist performance.
  • Remote Smart Parking Assist may not operate normally if the vehicle needs wheel alignment adjustment such as when the vehicle tilts to one side. Have the vehicle inspected by an authorized HYUNDAI dealer.
  • Remote Smart Parking Assist may suddenly apply the brake to avoid collision.
  • Use Remote Smart Parking Assist only in a parking space that is large enough for the vehicle to move safely.

Information

  • The vehicle may move with the stop lights on when the brakes are applied by Remote Smart Parking Assist.
  • The Remote Smart Parking Assist's performance may temporarily reduce or may turn off when the engine is turned on after being parked in cold weather for a long time.
  • Noise may be heard when braking occurs by Remote Smart Parking Assist or when the brake pedal is depressed.
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